Privacy Policy

Introduction

Panda, a letter and parcel delivery application in Abidjan, is committed to protecting the privacy of its users. This privacy policy explains how we collect, use, share and protect your personal data. By using our services, you agree to the terms of this privacy policy.

1. Data collection

We collect several types of data when you use our services:

Personal information: Name, email address, phone number, etc.
Location Data: Your approximate GPS location when using the App.
Usage Data: Your activities within the app, such as searches performed, orders placed, and interactions with delivery people.

We collect several types of data when you use our services:

Personal information: Name, email address, phone number, etc.
Location Data: Your approximate GPS location when using the App.
Usage Data: Your activities within the app, such as searches performed, orders placed, and interactions with delivery people.

We collect several types of data when you use our services:

Personal information: Name, email address, phone number, etc.
Location Data: Your approximate GPS location when using the App.
Usage Data: Your activities within the app, such as searches performed, orders placed, and interactions with delivery people.

2. Use of data

We use your data to:

Providing and improving our services: We use your data to process your orders, geolocate you to suggest the closest delivery people, contact you if there is a problem with your order and improve the overall user experience.
Personalize your experience: We may use your data to provide you with personalized offers and promotions based on your preferences and usage history.
Communicating with you: We may use your information to send you email, SMS or push notifications about your orders, our promotions or other important information.
* Carry out statistical analyses: 8 We may use your data to analyze trends and improve our services.

We use your data to:

Providing and improving our services: We use your data to process your orders, geolocate you to suggest the closest delivery people, contact you if there is a problem with your order and improve the overall user experience.
Personalize your experience: We may use your data to provide you with personalized offers and promotions based on your preferences and usage history.
Communicating with you: We may use your information to send you email, SMS or push notifications about your orders, our promotions or other important information.
* Carry out statistical analyses: 8 We may use your data to analyze trends and improve our services.

We use your data to:

Providing and improving our services: We use your data to process your orders, geolocate you to suggest the closest delivery people, contact you if there is a problem with your order and improve the overall user experience.
Personalize your experience: We may use your data to provide you with personalized offers and promotions based on your preferences and usage history.
Communicating with you: We may use your information to send you email, SMS or push notifications about your orders, our promotions or other important information.
* Carry out statistical analyses: 8 We may use your data to analyze trends and improve our services.

3. Sharing of data

We may share your data with:

Service providers: We may share your information with service providers who help us deliver our services, such as payment companies, location service providers, and analytics companies.
Public authorities: We may share your data with public authorities if required to do so by law or if we believe in good faith that it is necessary to protect our rights or the rights of others.

We may share your data with:

Service providers: We may share your information with service providers who help us deliver our services, such as payment companies, location service providers, and analytics companies.
Public authorities: We may share your data with public authorities if required to do so by law or if we believe in good faith that it is necessary to protect our rights or the rights of others.

We may share your data with:

Service providers: We may share your information with service providers who help us deliver our services, such as payment companies, location service providers, and analytics companies.
Public authorities: We may share your data with public authorities if required to do so by law or if we believe in good faith that it is necessary to protect our rights or the rights of others.

4. Data security

We implement physical, technical and administrative security measures to protect your data from theft, misuse or unauthorized disclosure.

5. Data retention

We retain your data for as long as necessary to provide our services, comply with our legal obligations, or resolve disputes.

6. User rights

You have the following rights regarding your data:

Right of access: You have the right to know what personal data we collect about you and how we use it.
Right of rectification: You have the right to request the rectification of your personal data if it is inaccurate or incomplete.
Right to erasure: You have the right to request the erasure of your personal data in certain cases, for example if it is no longer necessary for the purposes for which it was collected.
Right to object to processing: You have the right to object to the processing of your personal data in certain cases, for example if it is used for direct marketing purposes.
Right to restriction of processing: You have the right to request restriction of processing of your personal data in certain cases, for example if you contest the accuracy of your data.
Right to data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another controller.

You have the following rights regarding your data:

Right of access: You have the right to know what personal data we collect about you and how we use it.
Right of rectification: You have the right to request the rectification of your personal data if it is inaccurate or incomplete.
Right to erasure: You have the right to request the erasure of your personal data in certain cases, for example if it is no longer necessary for the purposes for which it was collected.
Right to object to processing: You have the right to object to the processing of your personal data in certain cases, for example if it is used for direct marketing purposes.
Right to restriction of processing: You have the right to request restriction of processing of your personal data in certain cases, for example if you contest the accuracy of your data.
Right to data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another controller.

You have the following rights regarding your data:

Right of access: You have the right to know what personal data we collect about you and how we use it.
Right of rectification: You have the right to request the rectification of your personal data if it is inaccurate or incomplete.
Right to erasure: You have the right to request the erasure of your personal data in certain cases, for example if it is no longer necessary for the purposes for which it was collected.
Right to object to processing: You have the right to object to the processing of your personal data in certain cases, for example if it is used for direct marketing purposes.
Right to restriction of processing: You have the right to request restriction of processing of your personal data in certain cases, for example if you contest the accuracy of your data.
Right to data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another controller.

7. Unsubscribing a user

Voluntary Unsubscription:

Any User may close their account at any time, subject to compliance with current contractual obligations, including those relating to the performance of agreed services or the payment of amounts due for said services, prior to the actual closure of the account.

Exclusion by Panda:

Panda reserves the right to exclude a User in the following cases:

In the event of User behavior that may undermine the morality, image, security, or integrity of Panda, other Users, or Third Parties;

In the event of a violation of applicable legal provisions, the rights of Third Parties, these General Terms of Use, or the applicable Charters.

Panda may, at its discretion, adopt one or more of the following measures, without prejudice to any legal action aimed at preserving its rights and obtaining compensation for any damages suffered:

Deletion of any infringing post, request, or profile; Restriction, limitation, or prohibition of access to or use of the platform;

Restriction, limitation, or removal of the Shopper's solicitations via the platform;

Permanent ban on access to the platform and closure of the User's account;

Any other measure that Panda deems necessary in light of the situation.

Financial provisions in the event of unsubscription or exclusion:

In the event of unsubscription or exclusion from the platform, the User expressly waives any claim relating to their prize pool if it is less than one (1000 F)

8. Contact

If you have any questions regarding this privacy policy, you can contact us at support@panda.frl

Privacy Policy

Introduction

1. Data collection

2. Use of data

3. Sharing of data

4. Data security

5. Data retention

6. User rights

7. Unsubscribing a user

8. Contact

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